This video is a brief overview of the concept, and some of the functionality of the Go High Level call center integration
Finally! a predictive GHL call center integration
The dialer will call your entire pipeline, while your agents wait for the for the leads to answer. Imagine calling 1000 leads per hour, with 1 single agent?
We love Go High Level, but it is not a predictive dialer. You cannot call thousands of leads per hour in GHL. Our clients call hundreds of thousands of leads per month. Unfortunately, GHL is missing this major component, and has no plans on changing this.
Who needs a GHL call center?
All GHL agency owners,
realtors, brokers, investors and agencies that service them. Insurance agencies, and mortgage companies, are all major cold callers. That is where most of our business comes from. We built the system for our real estate business.
Every business needs a phone
Please keep in mind this is a complete business telephone system. There is extreme value in using it as an answering service. With unlimited IVR's or a.k.a (auto attendants) you will never miss another call.
Receive inbound calls
Take the hint folks, GHL is not meant for cold calling. You cannot receive calls in GHL.
Manage your leads effortlessly
The dialer and GHL are synchronized in real time. No Zapier or Pabbly needed.
Make data-driven decisions with impact
Customize your reports and get insights to keep up with your most important KPIs
All dialer activity is updated in GHL
Was it a answering machine, VM, wrong #, busy signal, ect? Leads will be tagged in GHL
20 features GHL does not have
Scheduled Callbacks: Agent-Only, or Anyone
System-Wide, Per-Campaign And
Inbound DNC Lists
Inbound, Outbound, and Blended call handling.
Ability to have unlimited agents logged in at the same time calling.
Perfect call center solution for all of your sub-accounts.
Track sales, minutes, and agent performance across all sub accounts.
GHL charges you $0.013 per Minute to dial. We charge less
Skills-based routing with agent ranking-scoring. Send leads to the best closers
Real-Time Report With “CLICK-TO-LISTEN” To Monitor Agent Phone Calls. Live in real time
Ability To Have Recordings Automatically Transferred To An External Site
Call Quota Lead Ranking For Multiple Contact Attempts
When an agent transfers a call to another agent, the lead information is also transferred to the agent
1 agent can call thousands of leads per day. Cutting labor cost
All calls are recorded.
Ability to display a script for the agent to read with fields like name, address, etc. filled-in with the leads details.
Ability to set outbound Caller-ID per campaign or per list. This is HUGE. 🔥
Agents can login from anywhere with just a Web browser, and an internet connection
Dialing with Answering Machine Detection, also playing a message for machine calls, while the dialer keeps dialing 🔥
Ability for managers to enter conversations with agents and customers. 🔥🔥
3rd party conferencing with agent drop-off
Dashboard overview
Monitor calls live
Agent interface when dialing
Inbound call received
Lead search
Tracking calls across multiple sub-accounts
Agent login screen
Complete control of all inbound call traffic.
With your GHL call center, you can set up separate or shared DNC lists for each campaign. You also have the option to use a system-wide DNC list, that can be enabled for each campaign as desired.
Another option is the ability to block or redirect inbound calls coming into GHL call center based upon the Caller ID number using an inbound DNC list, or a Filter Phone Group.
GDPR’s “right of access” and “right to erasure” For User-Only
ghl dialer software includes built-in features allowing for the GDPR’s “right of access” and “right to erasure”, which can be performed by authorized users.
Your ghl dialer account can also be set up with High-Level Data Encryption and encrypted user passwords up to 100 characters in length.
Ready to have more impactful conversations?